Knowledge Base

The Knowledge Base is where you store documents that ContentMonk uses as context when generating briefs and articles.

Transcripts, strategy docs, product descriptions, case studies, pricing information, audience profiles - anything that contains insights about your business belongs here.

The more relevant material you add, the better ContentMonk understands your brand. Instead of generating generic content, it pulls from your actual knowledge to produce articles that sound like they came from someone who knows your business inside out.

The main view shows all your documents as cards, each displaying the title, document type, tags, a content preview, creation date, author, and usage scope.

The status badge in the top right of each card shows whether the document is Ready (processed and available for use).

You can switch between card view and list view using the toggle icons in the top right. List view shows the same information in a more compact format.

Use the search bar to find documents by keyword or concept, and the Filters button to narrow by type or tags.

When you complete onboarding, ContentMonk analyzes your website and automatically creates five documents in your Knowledge Base: SEO Profile, Pricing Summary, Target Audience, Services & Products, and Company Overview & Value Proposition.

These are all set to Always Included by default, which means they're consulted every time ContentMonk generates a brief or article.

These documents give ContentMonk a baseline understanding of your business from day one. You can open any of them to review what was generated, edit the content if something needs correcting, or change the usage scope if you prefer.

There are two ways to add documents to your Knowledge Base.

Upload lets you add existing files. Click the 'Upload' button in the top right to open the upload modal.

ContentMonk supports TXT, MD, PDF, DOC/DOCX, XLS/XLSX, and XML files, up to 50MB each. Select your file, choose a document type and usage scope, add tags if you want, and click 'Upload'. ContentMonk processes the file and makes it available for use in content generation.

Create Text lets you write a document directly inside ContentMonk.

Click the 'Create Text' button to open the creation modal. Enter a title, choose a document type and usage scope, paste or type your content, add tags, and click Create.

This is useful for quick notes, guidelines, audience descriptions, or any information you want ContentMonk to have access to without needing a separate file.

Every document gets a type that helps ContentMonk understand what kind of information it contains and process it accordingly.

The available types are Strategy, Messaging, Case Study, Template, Article, Landing Page, Custom, and Text Document.

Choose the most relevant category - it helps ContentMonk use the document more effectively when generating content.

Usage Scope controls when a document gets included during brief and article generation.

This is the most important setting for each document because it determines how actively ContentMonk uses it.

Always Included means the document is consulted in every brief generation, regardless of the topic. Use this for core documents like your company overview, brand guidelines, pricing, target audience profiles, or anything that should inform every piece of content you create.

When Relevant means ContentMonk includes the document only when it's semantically relevant to the topic being written about. This is the default and works well for most documents - case studies, product deep-dives, industry research, and other materials that are valuable but not needed in every article.

Manual Only means the document is only used when you explicitly reference it with / in the content instructions field when creating an article in Content Editorial. Use this for highly specific documents that you want available but not automatically included - like a particular customer transcript or a one-off research report.

You can change the usage scope at any time by opening the document and updating it from the dropdown.

Click any document to open its detail modal. You'll see the title, document type, status, usage scope, creation and update dates, author, and tags at the top. The content section below shows the full document text.

Click 'Edit' to modify the content. You can also update tags and usage scope directly from this modal. Changes are saved when you close the modal.

Tags help you organize documents as your Knowledge Base grows. Add tags when creating or uploading a document by entering comma-separated values in the Tags field. You can also add or remove tags from the document detail modal. Use the Filters button on the main page to filter documents by tag.

Documents in your Knowledge Base are used automatically when ContentMonk generates briefs and articles in Content Editorial - the usage scope setting controls when.

If a document is set to Always Included, it's part of every generation. If it's set to When Relevant, ContentMonk searches your Knowledge Base for documents that match the topic and includes what it finds.

You can also reference specific documents manually. In the content instructions field when creating a new article, type '/' to see a list of your Knowledge Base documents and select the one you want.

This is especially useful for Manual Only documents, or when you want to make sure a specific document is used even if ContentMonk might not consider it relevant on its own - for example, referencing a customer call transcript when writing a case study.